Pre-Sales Guide for Telecom Managers: Avoiding Professional Claim Risks Under MPS Order No.176 — How to Notify Clients of Compliance Obligations Upfront

When enterprises apply for broadband and networking services for industrial parks, office buildings and factories, clients mostly focus on network speed, Wi-Fi coverage and construction costs, while overlooking regulatory requirements such as real-name authentication and internet log retention. When a cybersecurity inspection arrives, they often find that existing devices lack required functions or cannot retrieve records quickly, leaving no time for rectification.

This creates growing risks of professional claims. Instead of scrambling to fix problems after receiving complaints, carriers should clarify compliance obligations before network deployment and deliver matching technical solutions.

I. Common Compliance Oversights Among Clients

1. Internet access does not equal full network management capability

After purchasing broadband, most enterprises assume the network is ready for use as long as staff can access the internet. Yet corporate networks support office work, visitor Wi-Fi, meeting terminals and IoT devices, each requiring different security controls.

If pre-sales surveys only check cabling and wireless coverage without clarifying user groups, authentication modes and log requirements, critical compliance functions will be missed.

2. Wi-Fi authentication alone cannot satisfy full log retention rules

Many companies deploy SMS or QR-code login for Wi-Fi access, but user authentication is only one step of regulatory compliance. Inspectors will verify whether user registration data and online behavior logs are fully recorded, searchable and retained for the required period.

A simple login page without complete log auditing will still result in non-compliance during inspections. Therefore, pre-sales teams must not only ask if Wi-Fi authentication is needed, but also confirm requirements for log storage, query and audit.

3. Small enterprises lack awareness and miss rectification windows

Most SMEs have no dedicated network administrators; network maintenance falls to admin staff or outsourced technicians with limited knowledge of cybersecurity inspection rules. Without proactive reminders from sales teams, clients will keep outdated configurations until penalties or claims arise.

Upfront notification helps clients assess existing network capacity early, rather than only reacting to inspections or claim threats.

II. Standard Pre-Sales Notification Workflow for Carriers

1. Clarify usage scenarios before quoting prices

Include these key questions in routine pre-sales communication:

• Is the network only for internal staff, or also open to visitors and third-party vendors?
• Do current devices support user real-name authentication?
• Which device generates network logs? Can records be retrieved on demand?
• Does the client have additional requirements for Classified Protection of Cybersecurity or industry-specific audits?

Based on responses, sales teams can distinguish between basic broadband access and upgraded services requiring authentication, log auditing and security controls. Avoid applying identical compliance packages to all clients without differentiating scenarios.

2. Convert legal clauses into plain inspection checklists

No need to quote lengthy regulations directly. Translate compliance rules into actionable items for clients:

1. User Access: Is real-name authentication required? Does the current login method fit daily operations?
2. Log Management: Are logs captured, stored and retrievable? Is supplementary log auditing required?
3. Network Protection: Do you need network segmentation, access control and attack prevention?
4. Special Requirements: Classified Protection or other industry security rules requiring further assessment.

Customize checklists per client scenario instead of rigidly bundling all products. For missing functions, arrange technical staff to conduct on-site network assessments.

Add requirement confirmation, function testing and acceptance criteria into project documents, so clients can verify deliverables instead of relying solely on product names.

III. AINOPOL’s Pre-Sales Solution Package for Carriers

When pre-sales teams identify missing real-name authentication or log capabilities, AINOPOL delivers targeted upgrades without overhauling existing networks.

1. Cloud Portal for real-name visitor access control

For networks requiring user authentication, deploy AINOPOL Cloud Portal and complete interconnection with existing optical modems and routers. For carrier-managed broadband networks, prioritize device compatibility testing to retain the original topology and add authentication without unnecessary reconstruction.

2. Cloud Audit to complete log recording and traceability

For clients lacking log auditing and query functions, deploy AINOPOL Cloud Audit to confirm log sources, data scope, search methods and retention policies.

The cloud-based architecture minimizes maintenance workload for companies without full-time network engineers.

Important note: Internet access logs differ from network operation security logs. If Classified Protection or other special audits apply, additional functions must be verified; deploying a single cloud platform does not equal full compliance.

IV. Two Cooperation Models Between AINOPOL and Telecom Carriers

AINOPOL supports flexible cooperation to help clients close compliance gaps on real-name authentication and log retention.

1. Single-project cooperation

• Carriers: Client development, business negotiation and on-site coordination
• AINOPOL: Solution design, product supply and full technical support
  Deliver customized authentication and Cloud Audit services for individual enterprise projects.

2. Municipal & provincial branch strategic cooperation

Establish long-term partnerships at municipal or provincial carrier levels to roll out standardized compliance packages across the government & enterprise customer base.
Carriers leverage existing sales channels to expand business; AINOPOL provides product iteration and technical backstopping, jointly scaling network compliance services.

Closing Remarks

Since MPS Order No.176 took effect, network planning must cover identity authentication, log retention and cybersecurity management.

Carriers’ pre-sales notifications should be specific, scenario-based and practical. Follow this standard workflow: identify network usage → audit existing capacity → list compliance gaps → deliver matched solutions.

AINOPOL Cloud Portal, Cloud Audit and integrated security capabilities provide reliable technical options for clients to meet regulatory requirements.

While professional claim risks deserve attention, pre-sales focus should be on early risk identification, proactive client reminders and targeted network upgrades. Embedding compliance into regular networking services helps clients prepare fully before network activation, while opening new revenue streams for carriers in the government & enterprise broadband market.

FAQ

Q: What loopholes do professional whistleblowers target most?
A: Public security early warnings list three high-risk items:

1. No internet login authentication page
2. No SMS verification for real-name access
3. Log retention period shorter than 6 months

These loopholes are easy to verify on-site: inspectors can directly check whether a pop-up login page exists, whether SMS verification is triggered, and whether full online records can be pulled up by mobile phone number. No falsification is possible.

Q: How should carriers advise clients when facing professional claims?
A: Public security authorities give clear guidance: immediately preserve evidence and report to police if extortion is demanded in exchange for dropping complaints. Never settle privately with monetary compensation. Such payoffs only fuel the grey industry and do not fix the underlying log and authentication deficiencies.

The correct approach: first verify whether authentication and log functions are fully deployed; carry out technical rectification if gaps exist, instead of covering non-compliance with compensation.

Q: When to recommend Cloud Portal + Cloud Audit versus the All-in-One Communication & Security solution in pre-sales?
A:

1. Cloud Portal + Cloud Audit (cloud plugin model): For carrier-managed broadband with unchanged optical modems. Authentication runs on cloud plugins and logs are stored on the cloud; no extra local log server is needed.
2. All-in-One Communication & Security (on-premises closed loop): For clients who purchase and self-manage network devices, or require local data storage. The Dream Gateway completes authentication, local log retention and boundary security protection in one standalone device.