How Can Hotels Pass Public Security Inspections for WiFi Real-Name Authentication and Log Compliance?

As cybersecurity supervision becomes increasingly stringent, accommodation establishments such as hotels, guesthouses, homestays, and apartments have been included in the key supervision scope of public security network security authorities. In accordance with Order No. 82 and Order No. 151 issued by the Ministry of Public Security, hotels providing WiFi and wired Internet access services must implement mandatory requirements including real-name authentication for Internet access, retention of Internet access behavior logs, and traceability of access tracks.

Many hotel operators and weak current integrators often encounter these challenges: cumbersome real-name authentication processes, non-compliant log retention, compliance blind spots in wired networks, incompatible devices for public security docking, complex renovation construction, and troublesome later operation and maintenance. To meet public security inspection requirements while ensuring guest Internet experience and reducing renovation and operation and maintenance costs, it is crucial to select the right core equipment and complete solutions.

AINOPOL has been deeply engaged in the hotel communication and cybersecurity field for many years. Relying on secure multi-service gateways as the core, it has built an exclusive integrated solution for hotel real-name authentication and log compliance, covering all scenario needs including new hotel construction, old hotel renovation, unified management of chain hotels, and small and micro homestay accommodations.

What are Order No. 82 and Order No. 151 of the Ministry of Public Security?

Order No. 82: Measures for the Administration of Security Protection of International Networking of Computer Information Networks, an important regulation for strengthening network security management and clarifying the security protection obligations of network operators.

Order No. 151: Provisions on Technical Measures for Internet Security Protection, which refines the specific technical measures to be implemented by public Internet access venues on the basis of Order No. 82.

Together, these two regulations constitute the core legal basis for network compliance in public Internet access venues (including hotels) and are an important part of the national network compliance and security legal system.

Compliance Standards of Order No. 82 and Order No. 151

Combined with the two regulations, hotel networks must meet the following two core standards:

Real-Name Authentication Standard for All Internet Users

All terminals accessing the network via hotel WiFi, guest room wired, and public area wired must realize person-network binding, ensuring precise correspondence between identity information, terminal IP, MAC address, access location, and Internet access time, and eliminating anonymous Internet access.

Failure to implement real-name authentication may result in an order for rectification and warning; refusal to correct may lead to a fine of 10,000 to 500,000 RMB, or even business suspension for rectification.

Internet Access Behavior Log Retention Standard

Complete records of users' Internet access behaviors (including visited URLs, etc.) shall be kept, with log retention period of no less than 180 days. The logs shall support encrypted storage, query, export, and traceability to cooperate with the supervision and inspection of public security organs.

Incomplete logs, insufficient retention period, or untraceable records also constitute violations, facing rectification, fines, and even being identified as "failure to fulfill network security protection obligations" and bearing joint legal risks.

Through the dual closed loop of "real-name authentication + logs", the state imposes the main responsibility of hotels as network operators, aiming to achieve "full traceability and accountability of who accesses the Internet, when, where, and what they do", so as to curb cyber crimes from the source.

Integrated Compliance Solution: One-Stop Implementation of Real-Name Authentication and Log Storage

Professional public venues prefer the integrated solution of secure optical gateway + Portal authentication. AINOPOL secure multi-service gateway handles both WiFi real-name authentication and 180-day log storage at the same time.

Real-name authentication: The secure multi-service gateway M1 is equipped with built-in Portal authentication function. Visitors will automatically see the Portal authentication page when connecting to WiFi, supporting one-click real-name authentication via SMS or WeChat to ensure consistency between person and certificate.

180-day log storage: The M1 has a built-in hard disk, meeting the requirement for 180-day Internet access log storage. Administrators can log in locally to view and export data such as phone numbers, MAC addresses, IP addresses, Internet access time, and visited URLs with one click. The logs are encrypted and stored for 180 days and cannot be tampered with.

Full coverage of wired and wireless networks: Guest room wired, office intranet, etc. are included in the unified authentication and log system to eliminate compliance vulnerabilities.

Quick response to inspections: Administrators log in to the gateway background to query or export logs with one click, quickly cooperating with public security inspections.

Three Installation and Deployment Modes for Various Scenarios

To adapt to different hotel network environments, the secure multi-service gateway supports the following three deployment modes:

Routing mode: Suitable for newly built hotels or venues with simple network structures.

The device is connected in series in the network and can be placed at any subnet boundary of the intranet or connected to the core switch. It can replace a firewall or router, and IP addresses of intranet and extranet interfaces need to be configured for the device.

Bridge mode: Suitable for hotels with existing core routers or firewalls that do not want to change the existing network architecture.

It is connected to the network as a transparent bridge and can be deployed at the gateway location of the network or the exit location of each department. No changes to the user's network structure and configuration are required, plug-and-play, supporting single-bridge and multi-bridge deployment.

Side-hanging mode: Suitable for large hotels, chain hotels, or complex network environments requiring centralized management and control.

It is connected to the network in a bypass mode, which can fully monitor and record network traffic without any modifications.

Hotels can flexibly choose the most suitable deployment mode according to their current network status and renovation budget, efficiently pass public security inspections without affecting guest Internet experience, and avoid legal risks.

Four Core Values of Implementing Real-Name Authentication and Log Storage

Dual compliance guarantee: Meets the two public security red lines of WiFi real-name registration and 180-day log retention at the same time, completely avoiding risks of fines and business suspension for rectification.

Full behavior traceability: Complete association between real-name information and Internet access logs, with queryable behaviors, traceable sources, and definable responsibilities.

Hassle-free and cost-effective operation and maintenance: The integrated equipment integrates two major functions, eliminating the need to build multiple separate systems, reducing operation and maintenance costs and failure points.

No impact on user experience: Minimalist one-click authentication process, silent log storage in the background, enabling guests to access the Internet without perception and without reducing service experience.

Hotel Internet access real-name authentication and log compliance are not optional functions but mandatory industry requirements; data security protection is a "compulsory course" for hotel operation in the new era, related to brand reputation and legal risks.

With secure multi-service gateways as the core, AINOPOL has built a one-stop solution for hotels featuring "real-name authentication + log compliance + data security". It not only meets public security compliance standards and the requirements of the Personal Information Protection Law, but also improves guest Internet experience, reduces hotel renovation and operation and maintenance costs, and eases the delivery pressure of integrators. It is applicable to various accommodation scenarios such as large and small hotels, chain homestays, and apartment dormitories, making it a reliable choice for hotel network compliance upgrading and security reinforcement.